If your question isn't covered here, contact our team — replies in under 2 hours during business hours.
We refund the TRX you've burned on bandwidth and energy when sending USDT on TRC-20. It's the primary product — every USDT transfer costs gas, and that gas is recoverable.
We also cover two side cases: erroneous transactions (wrong address, dead wallet, broken memo) and frozen balances (stuck in validator rebalances or delegation flows).
No. Ever. We only read your public TRON address. The refund itself is signed by a smart contract that's been audited by Certik and Halborn. Your funds never touch our custody.
For each USDT transfer your wallet has ever made, our indexer logs the energy and bandwidth consumed and converts it to a TRX equivalent at the rate paid at that block. We refund ~90% of that total to leave a small buffer for protocol gas.
The math is shown live in the calculator.
Refunds are paid in USDT (TRC-20) straight to your wallet. Subscribers get weekly auto-payouts; one-time checks settle in about 6 minutes after you sign the request.
The $10/month flat plan is eligible only for wallets that spend up to $1,000/month in USDT. Above that volume, the 10% performance plan applies — pay only on what we recover.
We scan all the way back to the genesis block. As long as the address has on-chain history on TRON mainnet, it's indexable. Most users we onboard recover fees from 2 to 4 years of activity.
No. We're a non-custodial protocol. Refunds flow directly from the refund pool contract to your address. We don't hold balances on your behalf, and there's no centralized exchange in the loop.
$5 USDT. Anything below that accrues toward your next payout cycle. There is no maximum.
Any time, in one click. No retention fees, no lock-in. We pro-rate the unused portion of the month back into your wallet.
TRXBack Recovery Ltd is incorporated in Switzerland and registered as a Money Services Business under FinCEN MSB licence #310-1182. We follow KYC/AML rules for withdrawals above $10,000.
It reduces what you spend, so yes — your refund is smaller because you burned less. The calculator has a "Energy staked?" toggle so you can model both scenarios.
Because refunds go to the wallet that requested them, a compromised wallet would receive its own refund. We strongly recommend hardware-wallet-signed subscription requests for any address with significant volume.